Shipping policy
Effective Date: 28-12-24
At Sudo Store, we strive to ensure that your orders are delivered promptly and efficiently. Below are the details of our shipping policy:
1. Processing Time
- Orders are typically processed within 1-2 business days after payment is confirmed.
- Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping Charges
- Standard Shipping: [₹X] (if applicable) for orders below [₹X].
- Free Shipping: Available on orders above [₹X].
- Shipping charges will be displayed at checkout based on your location and the order total.
3. Delivery Time
- Local Deliveries: Estimated delivery within 3-5 business days.
- Regional/Outstation Deliveries: Estimated delivery within 7-10 business days.
- Delivery timelines may vary based on your location, courier availability, and unforeseen delays.
4. Tracking Your Order
- Once your order is shipped, you will receive a tracking number via email or SMS.
- You can track your order status on our website using the tracking link provided.
5. Failed Deliveries
- If delivery fails due to an incorrect address provided by the customer, additional shipping charges may apply for reshipping.
- We recommend double-checking your shipping details before placing the order.
6. Shipping Restrictions
- We currently ship within India only.
- Certain remote locations may have extended delivery times or restricted services.
7. Damaged or Lost Items
- If your order is damaged during transit or not received, please contact our Customer Support within 48 hours of the expected delivery date.
- We will investigate and resolve the issue promptly, including offering a replacement or refund where applicable.
8. Contact Us
For any questions or concerns regarding shipping, please reach out to us at:
- Email: sudostoreindia.in
- Phone: +91 91762 48333
Thank you for choosing Sudo Store! We are committed to providing a smooth and reliable shopping experience.